Term and Conditions

Welcome to Colorful Wear Shop! These Terms and Conditions outline the rules and regulations for using our website (colorfulwearshop.com) and purchasing our sustainable apparel.

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users aged 18+ who can form legally binding contracts. By using our site, you confirm you meet these requirements.

1.2 Intellectual Property Rights

All content on this website (text, graphics, logos, product designs) is our property or properly licensed. You may not:

• Reproduce, duplicate, or resell our products or content without permission
• Use our brand name or imagery for commercial purposes
• Reverse engineer or extract source code from our website

2. Product Information

2.1 Product Characteristics

We specialize in sustainable fashion with these product features:

• Materials: Organic cotton, recycled fabrics, and eco-friendly materials
• Categories: Apparel for men and women including t-shirts, hoodies, workwear, and accessories
• Ethical Production: All items produced under fair labor conditions

2.2 Product Representation

While we strive for accurate representations:

• Colors may vary slightly due to monitor settings and natural material variations
• All measurements are approximate
• Product descriptions don’t constitute guarantees of specific performance

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse orders at our discretion.

3.2 Pricing

All prices are in GBP (£) and include VAT where applicable. We may adjust prices but will honor the price at time of order confirmation.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed immediately upon order confirmation.

3.4 Order Confirmation

You’ll receive an email confirmation with order details. Please review carefully and contact us immediately at [email protected] for any discrepancies.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays).

4.2 Shipping Options

• Standard Shipping: £12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: Orders over £50 via EMS (15-25 business days)

4.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote areas. Contact us for specific destination inquiries.

4.4 Delivery Issues

You’re responsible for:

• Providing accurate shipping information
• Any customs fees or import taxes in your country
• Reporting non-delivery within 30 days of shipment

5. Returns and Refunds

5.1 Return Policy

Our sustainable return policy allows returns within 15 days of delivery for most unworn, unwashed items with original tags and packaging.

5.2 Non-Returnable Items

For hygiene and sustainability reasons, we cannot accept returns on:

• Organic underwear
• Final sale items (clearly marked)

5.3 Return Process

1. Email [email protected] within 15 days
2. Wait for return approval (2 business days)
3. Ship to our Exeter returns center
4. Refunds processed within 5-7 business days of receipt

5.4 Refund Details

• Original shipping costs are non-refundable
• Refunds issued to original payment method
• International returns: customer pays return shipping

6. Customer Responsibilities

• Provide accurate personal and payment information
• Check order confirmations carefully
• Inspect deliveries promptly
• Follow care instructions for organic/recycled fabrics
• Consider donating gently used items before returning

7. Limitation of Liability

Colorful Wear Shop shall not be liable for:

• Minor variations in product color or texture due to natural materials
• Delays caused by shipping carriers or customs
• Consequential damages from product use
• Any losses exceeding the purchase price of the item

8. Privacy and Data Protection

We handle personal data according to our Privacy Policy, available on our website. We only collect necessary information to process your order and improve your shopping experience.

9. Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.

10. Governing Law

These terms are governed by English law. Any disputes shall be resolved in the courts of England and Wales.

Contact Information

Colorful Wear Shop
61 High St, Exeter, GB EX1X 4WJ
Email: [email protected]